Terms & Conditions

This website is operated by Gold Capital International ("GCI", "we", "us"), a business registered in Australia under ABN 26 700 429 189, with a business address at Parkinson, Queensland 4115, Australia.

By accessing, browsing, registering for the client portal or submitting an enquiry through this website, you agree to be bound by these terms. If you do not accept them, do not use the website.

You confirm that you are at least 18 years old and, where you act for an organisation, that you are authorised to bind that organisation to these terms.

GCI provides transaction coordination, counterparty introduction, documentation support and compliance facilitation services in relation to physical gold doré and gold bullion.

We are not a bank, refiner, assayer, custodian, licensed financial services provider, dealer in securities or derivatives, or an operator of a market, exchange or trading platform. We do not hold client money and we do not take custody of metal.

Nothing on this website is a financial product, investment, legal, tax or accounting advice, or a recommendation to buy or sell any commodity.

Information on this website, including product descriptions, indicative volumes, timelines and any reference to spot prices, is general information only. It is not an offer capable of acceptance and creates no obligation on GCI or any supplier.

A binding relationship arises only under a written agreement signed by authorised representatives of each party. Until then, no availability, quantity, purity, price, timeline or transaction outcome is promised or guaranteed.

We make no claim of government affiliation, endorsement, sponsorship, licensing, registration or regulatory approval by any authority in any jurisdiction. Any reference to standards, market benchmarks or third-party organisations is descriptive only and does not imply membership, accreditation or certification unless expressly stated and evidenced.

Engagement with GCI is conditional on satisfactory completion of our compliance procedures. We may decline, pause or terminate any engagement at our discretion and without providing reasons.

• Know Your Customer (KYC) verification of the entity, directors, authorised signatories and beneficial owners.
• Anti-Money Laundering (AML) review, including source of funds and source of goods enquiries.
• Sanctions, politically exposed person (PEP) and adverse media screening.
• Responsible sourcing due diligence consistent with our Responsible Sourcing Policy.
• Execution of the applicable NCNDA, NDA and commercial agreements.

You must use this website lawfully and only for legitimate business purposes. Detailed rules are set out in our Website Acceptable Use Policy, which forms part of these terms.

You must not attempt to gain unauthorised access to any part of the website, client portal, server or database, introduce malicious code, scrape or harvest data, misrepresent your identity, or use the website to transmit unlawful, fraudulent or misleading material.

Access to the client portal is granted to approved counterparties only. You are responsible for keeping your credentials confidential and for all activity under your account, and you must notify us immediately of any suspected unauthorised access.

Documents uploaded to the portal must be accurate, must be documents you are entitled to share, and must not contain third-party personal information you have no lawful basis to disclose.

We may suspend or revoke portal access at any time, including where compliance checks are incomplete, where account activity appears irregular, or where an engagement ends.

Information exchanged during an engagement, including counterparty identities, supplier details, banking information and commercial terms, is confidential and must not be disclosed or used other than for the purpose it was provided.

Where an NCNDA is signed, the parties must not circumvent, bypass or attempt to transact directly with introduced parties without GCI's prior written consent for the period stated in that agreement. Contractual remedies for breach are set out in the relevant agreement.

All content on this website, including text, structure, layout, graphics, imagery, document templates, downloadable PDFs and source code, is owned by or licensed to GCI and is protected by copyright and other intellectual property laws.

"Gold Capital International" and "GCI", the GCI logo and the visual identity of this website are trade marks used by the business. They may not be used without prior written permission.

You may view and print pages, and download the documents we make available, for your own internal business evaluation only. You must not reproduce, republish, resell, adapt, frame or systematically extract any part of this website for commercial purposes without prior written consent. Agreement templates are provided for review and negotiation between the parties to an intended transaction and remain subject to this clause.

This website displays market data, foreign exchange rates and news supplied by third parties. That data may be delayed, incomplete or inaccurate and is provided for general information only, without warranty.

Links to external websites are provided for convenience. We do not control, endorse or accept responsibility for third-party content, products, services or privacy practices.

This website and its content are provided "as is" and "as available". To the maximum extent permitted by law, we exclude all warranties, whether express or implied, including as to accuracy, completeness, currency, fitness for a particular purpose and uninterrupted availability.

Nothing in these terms excludes, restricts or modifies any consumer guarantee, right or remedy that cannot be excluded under the Australian Consumer Law or other applicable law.

To the maximum extent permitted by law, GCI is not liable for indirect, incidental, special, consequential or punitive loss, or for loss of profit, revenue, anticipated savings, business opportunity, goodwill or data, arising from your use of this website or reliance on its content.

Where liability cannot lawfully be excluded, our aggregate liability arising out of or in connection with your use of this website is limited, at our option, to resupplying the relevant service or to AUD 1,000.

Liability arising under a signed commercial agreement is governed by that agreement and not by this clause.

You indemnify GCI and its personnel against claims, losses, liabilities and reasonable costs arising from your breach of these terms, your misuse of the website or client portal, your provision of false, misleading or unlawfully obtained information, or your breach of applicable law.

You warrant that neither you, your organisation, your beneficial owners nor your counterparties are the target of sanctions administered by the United Nations, Australia, the United States, the United Kingdom or the European Union, and that you will not use our services in breach of sanctions, export control, customs or anti-corruption laws.

We may terminate any engagement immediately, without liability, where a sanctions, export control or financial crime concern arises.

Personal information collected through this website is handled in accordance with our Privacy Policy, Data Protection Policy and Cookie Policy, which form part of these terms.

This website does not sell goods or services online and takes no payment. Commercial fees, commissions, deposits, cancellation rights and any refund entitlement are governed exclusively by the signed agreement for the relevant transaction and by our Refund & Cancellation Policy.

We may change, suspend or withdraw any part of this website, and may amend these terms, at any time. The version published on this page at the time of your use applies. Material changes take effect when published, and continued use of the website constitutes acceptance.

These terms, and any non-contractual obligations arising from them, are governed by the laws of the State of Queensland and the Commonwealth of Australia.

Subject to the dispute resolution clause below, the parties submit to the non-exclusive jurisdiction of the courts of Queensland, Australia, and courts entitled to hear appeals from them.

Individual transaction agreements may specify a different governing law, seat of arbitration or forum. Where they do, that agreement prevails for matters arising under it.

Before commencing proceedings, a party must give written notice of the dispute and the parties must negotiate in good faith for 20 business days.

If the dispute is not resolved, it may be referred to mediation administered by the Australian Disputes Centre in Brisbane, Queensland, before litigation, except where urgent injunctive or interlocutory relief is required.

For cross-border transaction disputes, the parties may instead agree in the relevant transaction agreement to final and binding arbitration — for example under the ACICA, SIAC or ICC rules — with the seat, language and number of arbitrators specified in that agreement.

If any provision is found unenforceable, it is severed and the remaining provisions continue in force. A failure to enforce a right is not a waiver of it. These terms do not create a partnership, joint venture, agency or employment relationship between you and GCI.

Notices to GCI must be sent to notifygoldcapitalexchange@gmail.com or to our business address at Parkinson, Queensland 4115, Australia.