Frequently asked questions

Every transaction follows a documented nine-stage sequence: enquiry, execution of NCNDA and NDA, KYC and AML review, counterparty introduction, commercial negotiation and agreed procedure, execution of the sale and purchase agreement, assay and purity verification, secure logistics with export and import clearance, and finally delivery, final assay and settlement under the signed agreement.

Buyers are typically asked for company registration documents, identification for directors and authorised signatories, beneficial ownership disclosure where applicable, a Letter of Intent (LOI) or Irrevocable Corporate Purchase Order (ICPO) on company letterhead, proof of funds or acceptable bank comfort, nominated refinery and delivery point, and signed NCNDA and NDA. Sellers are asked for origin, export and title documentation. Requirements vary by jurisdiction, product and transaction structure.

Complete the enquiry form on our Contact page with your company details, whether you are a buyer or seller, the product and quantity required and your destination country. You may also attach an LOI or ICPO. Alternatively, email goldcapitalinternational@gmail.com or call +61 469 763 174.

KYC (Know Your Customer) is the verification of a counterparty's identity before any commercial engagement proceeds. For GCI this includes corporate registration checks, identification of directors and authorised signatories, and beneficial ownership disclosure where applicable.

AML (Anti-Money Laundering) refers to the checks and controls applied to prevent transactions being used to launder the proceeds of crime. GCI applies sanctions, politically exposed person and adverse media screening, reviews source of funds and source of goods, and retains verification records in line with applicable legal requirements. Where a matter raises reasonable concern, the engagement is declined.

Settlement is governed entirely by the signed commercial agreement between the buyer and the seller. Methods commonly contemplated in such agreements include bank-to-bank telegraphic transfer, documentary letters of credit and escrow or bank-supervised arrangements. GCI does not hold, receive or handle client funds; the accepted method for any given transaction is whatever the parties record in their executed agreement.

Timelines depend on counterparty responsiveness, jurisdiction, product and logistics. Compliance onboarding and documentation typically take the longest, and we cannot guarantee a fixed duration. Indicative expectations for each stage are confirmed in writing once the scope of a transaction is agreed.

Email goldcapitalinternational@gmail.com, call +61 469 763 174, or use the enquiry form on our Contact page. Our office is in Parkinson, QLD 4115, Australia. Business hours are Monday to Friday, 9:00 AM to 5:00 PM (AEST) and we aim to respond to enquiries within one business day.